What currency are the prices I see on the site?

All prices are in USD.

I just placed an order, when will it ship?

Due to high demand, please allow us 2-3 business days to process your order and 2-3 weeks for delivery!
If you have any further questions about shipping and return please email us at info@arvane.store

I am not in love with my order, can it be returned? What if there is an issue?

We offer a 100 % money-back guarantee for defective or damaged products. We give you 30 days to send it back to us for a full refund. You must ship it back at your own expense, once we have received the product we will refund the full amount of your original purchase. Please include a name and order number on all the returned parcels.
Please note: If your package is on the way, you must wait for it to arrive and return it before receiving a refund.

Can I cancel my order?

You are able to cancel your order within 24 hours after the order placed with no penalty! If the item is already sent please use our easy return system to get a full refund.

I have entered an incorrect address what do I do now?

If you have misspelled or auto-filled in an incorrect address, simply reply to your order confirmation email and confirm. Once you double-check if the address is wrong, kindly email us at info@arvane.store. If the given address is wrong we can change the address to the correct one within 24 hours. No refund will be given after the 24 hours of incorrect submission.

I have a question that wasn't answered, can you please help?

Absolutely! Please send us an email to info@arvane.store. and we will be happy to assist you in any way we can. We do receive a large number of emails, If you wish to get a prompt response please attach your order number and address the problem clearly, thanks!